Ready to ship back
No registration required. Do your test and send it back to us. That's it!
Online results
Get your results with a HIPAA compliant portal within 48 hours of the kit arriving to our labs.
All-inclusive price
Prepaid expedited return label included, so you do not have to worry about shipping.
Who's this test for?
People experiencing COVID-19 Symptoms
People who want to go back to work
People who are on the front lines
People who interacted with infected individuals
Frequently Asked Questions
Have a question that is not answered here?
Email us at [email protected] or chat live with our customer service team Monday to Friday 9am to 6pm Pacific Time.
COVx-HT contains everything you need to collect a test sample at home. Your box contains detailed instructions and a user friendly demonstration video is available on our website.
You do not perform the test yourself, the test to determine if you are infected with SARS-CoV-2 is performed by our qualified CLIA laboratory services provider.
This test requires an easy to swab lower nasal sample. Do not use saliva or blood to provide a sample.
Included in the COVx-HT package are the instruction sheet, a sterile swab for sample collection, a sample tube containing saline solution, a biohazardous sample bag, and a return shipment envelope.
After using the swab and inserting it into the sample tube, the tube is placed in the biohazardous sample bag and into the return shipment envelope. Simply drop the shipment envelope off at the carrier’s facility within 24 hours of collecting the sample. Within 48 hours of receipt by the lab, your test results will be available on your portal. Easy.
Under Federal law, your insurance provider may cover the cost of COVx-HT. Learn more here.
Vivera is not a healthcare provider or a laboratory. We cannot bill your insurance directly on your behalf. COVx-HT may be covered by your FSA or HSA plan.
Your order will be processed within 12-24 hours. Generally, orders that are placed before 1:00pm Pacific Time Monday through Friday are shipped same day.
All orders are shipped via FedEx expedited. There are no additional fees for shipping.
Upon shipment you will receive a confirmation email with tracking. We will also send you an email once your order is delivered.
Upon receipt of your sample, you will receive a confirmation email. When your test results are ready, you will receive a second email with a secure link to download and view your results.
Due to HIPPA regulations, each test must be matched exactly to the patient collecting the sample.
COVx-HT is available in the United States pursuant to your state’s laws on home test collection. You must be over the age of 18.
Only those currently experiencing COVID-19 symptoms are eligible to order COVx-HT at this time.
If you’re experiencing severe symptoms, such as difficulty breathing, seek medical attention right away. The CDC recommends calling your healthcare provider immediately.
The RT-PCR test used to run your COVx-HT sample is 97% to 100% sensitive and nearly 100% specific to the COVID-19 causing SARS-CoV-2 virus. The RT-PCR test used currently has FDA Emergency Use Authorization under the guidelines provided by the FDA. Click here to read more about the use of RT-PCR testing in the diagnoses of COVID-19.
Under proper conditions, your kit can be stored for up to 6 months. Do not refrigerate, freeze, or expose COVx-HT to direct sunlight or high heat. Keep out of humid environments such as your kitchen or bathroom.
For the most accurate testing we suggest you perform your swab within 24 hours of receiving your kit and send the sample back to our lab within 24 hours of collecting your sample. Expedited shipping to and from your home is on us.
Please choose the option that best describes your symptoms
None
- I am not having any symptoms or I am having symptoms not listed in the other two choices.
Mild
- I have a fever between 100.4° F and 102° F, am feeling feverish, or feel warm to the touch.
- I have a new or worsening cough.
- I have a new or worsening sore throat.
- I am having flu-like symptoms (chills, runny or stuffy nose, headache, body aches, and/or feeling tired).
- I am having shortness of breath that is not limiting my ability to speak.
- I have new loss of taste or smell.
- I have new nausea or vomiting.
- I have new diarrhea.
Severe
- I have a fever of 102° F or higher, OR I have a fever that has lasted longer than 48 hours.
- I can’t speak in full sentences or do simple activities without feeling short of breath.
- I am having severe coughing spells, or I am coughing up blood. My lips or face are blue.
- I have severe and constant pain or pressure in my chest.
- I feel very tired or lethargic.
- I feel dizzy, lightheaded, or too weak to stand.
- I am having slurred speech or seizures.
- I do not feel like I can stay at home because I feel seriously ill.
Exposed or Sick Contact
Yes, I have been in close proximity* to someone who has been diagnosed with or presumed to have COVID-19
*within 6 ft. of the person for a prolonged period of time or being coughed on
Testing Recommended
Yes, I have been in close proximity* to someone who has been diagnosed with or presumed to have COVID-19
*within 6 ft. of the person for a prolonged period of time or being coughed on
Congregate Setting
Yes, I live or work in a place where people reside, meet, or gather in close proximity.*
*Includes nursing homes or other long term care facilities, healthcare settings, office buildings, workplaces, schools, group homes, homeless shelters, prisons, and detention centers.
Unexposed
No, I have not been exposed.
Based on the information you provided, we recommend that you not delay medical attention and seek testing for the virus from your healthcare provider. Please reach out to your healthcare provider as soon as possible to discuss your next steps in care.
If you feel like you are having a medical emergency, please call 9-1-1.
Call ahead before visiting your healthcare provider. This will help the healthcare provider’s office keep other people from getting infected or exposed.
- If you have a medical appointment, let the healthcare provider know that you may have COVID-19.
- Put on a facemask before you enter the facility to limit exposure to others.
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